Shipping Policy
At Navisa Jewellery, we aim to deliver your orders safely and on time. Please read the details of our shipping process below.
1. Processing Time
Orders are processed within 1–3 business days.
Customized or personalized jewellery may require additional processing time.
Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Delivery Time
We offer reliable delivery across India through trusted courier partners.
Estimated delivery time:
Metro Cities: 3–5 business days
Other Cities: 5–8 business days
Remote Locations: 7–12 business days
Delivery times may vary due to courier delays, weather, or unforeseen circumstances.
3. Shipping Charges
Shipping charges (if applicable) will be displayed at checkout.
Free shipping may be offered during promotions or above a certain purchase amount.
4. Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS.
You can use this link to check real-time updates.
5. Address Accuracy
Please ensure your delivery address and contact information are entered correctly.
Navisa Jewellery is not responsible for delays or failed deliveries due to incorrect details.
6. International Shipping
At this time, we do not offer international shipping.
(If you do, I can modify this section accordingly.)
7. Delayed or Lost Packages
While rare, delays or lost packages may occur due to courier issues.
In such cases, we will assist you in coordinating with the delivery partner for resolution.
8. Damaged Packages
If your package arrives damaged:
Please take photos and contact us within 24 hours of delivery.
We will review the issue and provide a suitable solution as per our Refund & Return Policy.
9. Contact Us
For shipping-related queries, contact us at:
support@navisajewellery.com